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Commitments of Aumarcat
Security and Privacy
1. Pay with confidence using our secure methods
- Card information is protected and inviolable.
- Aumarcat adheres to the Payment Card Industry Data Security Standard (PCI DSS) and other security standards when handling card data.
- All data is encrypted.
- Aumarcat never sells your card information, nor do we have access to it. Companies like Mercado Pago handle this for us, ensuring your total privacy and security.
2. We keep your personal data private, secure, and protected
The security of your personal information is important to us. We are committed to maintaining transparency and minimizing permission requests within the app and website. You can refer to our Privacy Policy and Cookies and Similar Technologies Policy for more details.
3. Free shipping on all orders
We offer this incredible benefit thanks to the robust and efficient support network we’ve developed over the last decade. We work with Correios.
4. Delivery guarantee
- We collaborate with reliable transportation partners worldwide. We guarantee that your package will arrive safely and on time. If there are any issues, we will do our best to resolve them and provide the best solutions.
5. First returns free within 30 days
We hope you enjoy the items you purchased, but if you’re not 100% satisfied, it’s easy to return any eligible item in its original condition. Return shipping is free on your first return for ALL orders, as long as the return period has not expired.
6. Price adjustments within 30 days
We will refund the price difference, based on the price and currency of the paid order, if the listed price for the same item is reduced within 30 days of purchase in the same country or region. Promotional or unavailable items may not be eligible for our price adjustment policy.
7. Customer Service
Our support center has the answers to your questions. You can also contact customer service through the support center if you don’t find what you’re looking for. Our customer service channels are:
- Website